Refund and Returns Policy

Refund & Returns Policy

Last Updated: October 24, 2026

At Quit Drinking Plan, we want you to feel confident about your purchase. We take pride in creating products designed to help you build a better life without alcohol, and we hope you’ll find them valuable.

If something isn’t right with your order, we’re here to help.

Our 30-Day Return Policy

We accept returns of eligible products when a return request is submitted within 30 days of delivery.

To qualify for a return:

  • Products must be unused and in their original, resalable condition.
  • Books must be free from damage, markings, or excessive wear.
  • Workbooks and planners must not have been written in or used.
  • Complete System bundles must include all components, unused and in resalable condition, to qualify for a full bundle refund.

We reserve the right to decline change-of-mind returns that do not meet these conditions.

How to Request a Return

To begin a return, please contact us within 30 days of receiving your order.

You can reach us through:

Please include your order number, the item you wish to return, and a brief explanation of your request.

Once your return is approved, we’ll provide instructions for sending your product back.

Please contact us before mailing a return.

Approved returns must be received within 45 days of the original delivery date.

Return Shipping

For returns due to a change of mind or an item no longer being wanted, customers are responsible for return shipping costs.

Original shipping charges are nonrefundable for these returns.

We recommend using a trackable shipping service, as we cannot guarantee receipt of packages lost in transit.

If your return is due to an incorrect, damaged, or defective product, we’ll cover the necessary return shipping costs, if a return is required.

Damaged, Defective, or Incorrect Items

We want your order to arrive in excellent condition.

If your product arrives damaged, defective, or incorrect, please contact us as soon as possible at support@quitdrinkingplan.com.

Include your order number, a description of the problem, and photographs if available.

We’ll work with you to arrange a replacement or a full refund, including applicable shipping charges, at no additional cost to you.

In some cases, we may not require you to return the damaged or incorrect product.

Refund Processing

Once we receive and inspect your eligible return, we’ll notify you of its approval or rejection.

Approved refunds will be issued to your original payment method within 5–10 business days after we receive and inspect the returned product.

Your bank or payment provider may require additional time to reflect the refund in your account.

For eligible damaged, defective, or incorrect orders that do not require a return, we’ll process the refund after reviewing and approving your request.

Order Cancellations

If you need to cancel an order, please contact us as soon as possible.

Orders that have not yet shipped may be canceled for a full refund, including shipping charges.

Once an order has shipped, our standard return policy applies.

Return Mailing Address

Once your return has been approved, please send it to:

Quit Drinking Plan
18121 E Hampden Ave, Unit C1190
Aurora, CO 80018

Please include your order number or other identifying information provided in your return instructions so we can process your return promptly.

Questions or Special Circumstances?

We understand that circumstances vary. If you have a concern about your purchase that isn’t addressed by this policy, please reach out.

We’ll review your situation individually and do our best to find a fair resolution.

Email: support@quitdrinkingplan.com
Contact: https://quitdrinkingplan.com/contact

Thank you for choosing Quit Drinking Plan. We’re glad to be part of your journey toward a life without alcohol.

This policy does not limit any rights or remedies available to you under applicable consumer protection laws.